Tellq Contact centre

Tellq

Overview

Tellq Multi is a new communication platform for multi channel customer support & sales via email, chat, phone & sms.
I was approached by Tellq to help them expand their call centre software to email & live chat platform. Their clients were at the time using the platform to manage calls, however they wanted to combine all of their customer support channels for seamless customer support.

Involvement

Product design sprint
User research
UX / UI design

Tellq multi
2nd
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3 copy 4Analytics

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